How can I troubleshoot why Ubuntu keeps crashing on my laptop?
I have a one year old Acer Aspire 4752G netbook running Kubuntu 12.04 LTS with all the latest distribution updates installed.
It was previously running great until about a week ago when it suddenly started crashing repeatedly.
Previously, on the rare occasion that it froze completely, even though I couldn't Ctrl+Alt+F1 to a console, the Alt+SysRq+r (eisub) was able to close everything down relatively gracefully and restart, but now, even Att+SysRq does nothing when it freezes.
The last crash occurred at around 10:40am today (May 26) (log time).
How can a I begin troubleshooting this?
These are the higlights I've identified from various logs.
dmesg.log
[ 0.069749] CPU0: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz stepping 07
[ 0.176277] Performance Events: PEBS fmt1+, SandyBridge events, Intel PMU driver.
[ 0.176282] PEBS disabled due to CPU errata.
[ 0.176285] ... version: 3
[ 0.176286] ... bit width: 48
[ 0.176287] ... generic registers: 4
[ 0.176289] ... value mask: 0000ffffffffffff
[ 0.176290] ... max period: 000000007fffffff
[ 0.176291] ... fixed-purpose events: 3
[ 0.176293] ... event mask: 000000070000000f
[ 0.729751] HEST: Table not found.
[ 0.729754] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
[ 0.730025] \_SB_.PCI0:_OSC invalid UUID
[ 0.903601] ACPI: Deprecated procfs I/F for battery is loaded, please retry with CONFIG_ACPI_PROCFS_POWER cleared
[ 3.152702] ACPI Warning: For \_SB_.PCI0.PEG0.PEGP._DOD: Return type mismatch - found Integer, expected Package (20110623/nspredef-1060)
[ 3.152702] ACPI Warning: For \_SB_.PCI0.PEG0.PEGP._DOD: Return type mismatch - found Integer, expected Package (20110623/nspredef-1060)
[ 3.152709] ACPI Exception: AE_OK, Invalid _DOD data (20110623/video-1175)
[ 3.155864] acpi device:2f: registered as cooling_device4
[ 27.635581] wl: module license 'MIXED/Proprietary' taints kernel.
[ 27.635587] Disabling lock debugging due to kernel taint
[ 27.928424] input: Acer WMI hotkeys as /devices/virtual/input/input7
[ 27.929470] acer_wmi: Get 0x1 Device Status failed: 0xe2 - 0x0
[ 27.929796] acer_wmi: Get 0x800 Device Status failed: 0xe2 - 0x0
[ 27.930105] acer_wmi: Get Current Device Status failed: 0xe2 - 0x0
[ 28.496068] acer_wmi: Get Current Device Status failed: 0xe2 - 0x0
The following are errors from syslog:
May 25 12:52:28 peter-aspire-ubuntu kernel: [ 4428.392128] [drm:gen6_sanitize_pm] *ERROR* Power management discrepancy: GEN6_RP_INTERRUPT_LIMITS expected 17000000, was 12060000
May 25 13:03:26 peter-aspire-ubuntu kernel: [ 0.000000] ACPI: IRQ0 used by override.
May 25 13:03:26 peter-aspire-ubuntu kernel: [ 0.000000] ACPI: IRQ2 used by override.
May 25 13:03:26 peter-aspire-ubuntu kernel: [ 0.000000] ACPI: IRQ9 used by override.
May 25 13:03:26 peter-aspire-ubuntu kernel: [ 0.176282] PEBS disabled due to CPU errata.
May 25 13:03:26 peter-aspire-ubuntu kernel: [ 0.724077] ACPI: Using IOAPIC for interrupt routing
May 25 13:03:26 peter-aspire-ubuntu kernel: [ 0.764035] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0._PRT]
May 25 13:03:26 peter
I have a one year old Acer Aspire 4752G netbook running Kubuntu 12.04 LTS with all the latest distribution updates installed.
It was previously running great until about a week ago when it suddenly started crashing repeatedly.
Previously, on the rare occasion that it froze completely, even though I couldn't Ctrl+Alt+F1 to a console, the Alt+SysRq+r (eisub) was able to close everything down relatively gracefully and restart, but now, even Att+SysRq does nothing when it freezes.
The last crash occurred at around 10:40am today (May 26) (log time).
How can a I begin troubleshooting this?
These are the higlights I've identified from various logs.
dmesg.log
[ 0.069749] CPU0: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz stepping 07
[ 0.176277] Performance Events: PEBS fmt1+, SandyBridge events, Intel PMU driver.
[ 0.176282] PEBS disabled due to CPU errata.
[ 0.176285] ... version: 3
[ 0.176286] ... bit width: 48
[ 0.176287] ... generic registers: 4
[ 0.176289] ... value mask: 0000ffffffffffff
[ 0.176290] ... max period: 000000007fffffff
[ 0.176291] ... fixed-purpose events: 3
[ 0.176293] ... event mask: 000000070000000f
[ 0.729751] HEST: Table not found.
[ 0.729754] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
[ 0.730025] \_SB_.PCI0:_OSC invalid UUID
[ 0.903601] ACPI: Deprecated procfs I/F for battery is loaded, please retry with CONFIG_ACPI_PROCFS_POWER cleared
[ 3.152702] ACPI Warning: For \_SB_.PCI0.PEG0.PEGP._DOD: Return type mismatch - found Integer, expected Package (20110623/nspredef-1060)
[ 3.152702] ACPI Warning: For \_SB_.PCI0.PEG0.PEGP._DOD: Return type mismatch - found Integer, expected Package (20110623/nspredef-1060)
[ 3.152709] ACPI Exception: AE_OK, Invalid _DOD data (20110623/video-1175)
[ 3.155864] acpi device:2f: registered as cooling_device4
[ 27.635581] wl: module license 'MIXED/Proprietary' taints kernel.
[ 27.635587] Disabling lock debugging due to kernel taint
[ 27.928424] input: Acer WMI hotkeys as /devices/virtual/input/input7
[ 27.929470] acer_wmi: Get 0x1 Device Status failed: 0xe2 - 0x0
[ 27.929796] acer_wmi: Get 0x800 Device Status failed: 0xe2 - 0x0
[ 27.930105] acer_wmi: Get Current Device Status failed: 0xe2 - 0x0
[ 28.496068] acer_wmi: Get Current Device Status failed: 0xe2 - 0x0
The following are errors from syslog:
May 25 12:52:28 peter-aspire-ubuntu kernel: [ 4428.392128] [drm:gen6_sanitize_pm] *ERROR* Power management discrepancy: GEN6_RP_INTERRUPT_LIMITS expected 17000000, was 12060000
May 25 13:03:26 peter-aspire-ubuntu kernel: [ 0.000000] ACPI: IRQ0 used by override.
May 25 13:03:26 peter-aspire-ubuntu kernel: [ 0.000000] ACPI: IRQ2 used by override.
May 25 13:03:26 peter-aspire-ubuntu kernel: [ 0.000000] ACPI: IRQ9 used by override.
May 25 13:03:26 peter-aspire-ubuntu kernel: [ 0.176282] PEBS disabled due to CPU errata.
May 25 13:03:26 peter-aspire-ubuntu kernel: [ 0.724077] ACPI: Using IOAPIC for interrupt routing
May 25 13:03:26 peter-aspire-ubuntu kernel: [ 0.764035] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0._PRT]
May 25 13:03:26 peter
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